Privacy Policy

Last updated: 17 September 2026

Short version. No account. No analytics. No ads. We never sell or share your data, and your location never leaves your phone. If you use the Lock Screen Live Activity or track notifications, your phone sends us anonymous push tokens from Apple, along with the train and the stops you asked to be alerted at, so we can send those updates. That is the only thing we store about you, it is tied to a device rather than to a person, and it deletes itself.

What TrackWatch is

TrackWatch is an independent iPhone app from TurnCards LLC that shows the live status, location and track assignments of Amtrak trains. It is not affiliated with, endorsed by, or operated by Amtrak or the National Railroad Passenger Corporation.

What stays on your device

The trains you track, the stops you pick for alerts, and your saved stations. These are stored on your device and shared with the TrackWatch widget and Apple Watch app through a private app group. They leave your device only in the one case described under track notifications below.
Your location, if you allow it. It is used only on your device, to sort stations by distance. It is never transmitted anywhere.

What our server receives

TrackWatch gets its data from a backend service operated by TurnCards LLC rather than a third-party feed.

Train and station requests. When the app asks for train data, our server receives the request and your device’s IP address, as any internet service does. We do not keep request logs in normal operation. If a single address sends an unusual volume of requests, we record that address in an operational log so we can stop abuse.
Live Activity tokens (TrackWatch Plus). If you start a Lock Screen Live Activity, your phone sends us a push token that Apple issues for that one activity, together with the train number and run you are following. We use it for one purpose: to keep that Live Activity current as the train moves. It is stored for at most 8 hours, is deleted when the activity ends or when Apple tells us the token is no longer valid, and is tied to an activity rather than to you — it carries no name, email or account.
Track notifications (TrackWatch Plus). To tell you the moment a track is posted, we have to know which stop to watch. So when you arm an alert, your phone sends us a push token that Apple issues for your device, together with the trains you are following and the station codes you armed — for example “train 184, alert at PHL”. We use it for one purpose: to send you that notification. It is stored for at most 8 hours after your app last checks in, is deleted when you stop tracking the train, when your subscription lapses, or when Apple tells us the token is no longer valid, and it carries no name, email or account. It is the only case where the stops you pick leave your device.

Purchases

Subscriptions, the Day Pass and the lifetime unlock are handled entirely by Apple. We never see your payment details. To confirm what you have purchased — including recognising customers who bought TrackWatch before it became free — the app reads your App Store receipt on your device. That check happens on your phone; the receipt is not sent to us.

What we do not do

No accounts, sign-ins, names or email addresses.
No analytics, tracking SDKs, advertising identifiers or cross-app tracking.
No ads.
We do not sell, rent or share your information with anyone.

Children

TrackWatch is not directed at children under 13 and we do not knowingly collect information from them.

Changes

If this policy changes we will update this page and the date above. Material changes will be noted in the app’s release notes.

Contact

Questions about this policy or the app can be sent to support@gettrackwatch.com.